How much of your development cycle is spent… not developing? For many teams, the answer is "too much." The culprit is often the manual, click-heavy process of managing tasks, bugs, and features in traditional project management tools. We dutifully fill out forms, drag cards across boards, and manually sync information between platforms. This is the friction of modern work—the administrative overhead that slows down innovation.
But what if we treated our business processes the same way we treat our infrastructure? What if we could define, version, and automate our workflows with code?
This is the promise of Business-as-Code, a paradigm shift that turns manual business operations into automated, programmable services. And for issue tracking and project management, this future is here with issues.do.
Traditional project management platforms, from Jira to Asana, have served us well. They brought order to chaos with digital boards and tickets. Yet, they were built for a world of manual input. This leads to common pain points:
We've automated our deployments with Infrastructure-as-Code (IaC), so why are our core operational workflows still stuck in the manual era?
issues.do reimagines issue tracking from the ground up as a programmable service. Instead of a UI-first approach, we offer an API-first platform that allows you to manage your projects directly from your codebase, CI/CD pipelines, or custom scripts.
Transform your issue tracking into a service you can call. With a simple API request, you can create, assign, and resolve tickets, turning complex workflows into clean, maintainable code.
Consider how simple it is to create a new bug report and let an AI agent handle the triage and assignment:
import { Issue } from '@do-sdk/issues';
// Create a new issue with AI-powered insights
const newIssue = await Issue.create({
title: 'API endpoint returning 500 error',
description: 'The /users/profile endpoint is failing intermittently.',
project: 'WebApp-Backend',
priority: 'High',
assignee: 'worker.ai' // Let AI assign the best team member
});
console.log(`New issue created: ${newIssue.id}`);
In this example, we’re not just creating a ticket. We are programmatically triggering an Agentic Workflow. The assignee: 'worker.ai' instruction tells the system to use AI to analyze the issue, check code ownership, and assign it to the most qualified engineer—all in milliseconds.
Does this mean you have to abandon Jira or GitHub Issues? Not at all. issues.do is designed to be a powerful orchestration layer that can supercharge your existing tools.
Think of it as the central nervous system for your operations. You can build agents that:
By treating these actions as code, you gain unparalleled flexibility, reliability, and control over your processes. Your workflow is no longer trapped behind a UI; it's a part of your codebase.
Business-as-Code isn't just a new feature; it's a fundamental change in how we manage work. It’s about applying the principles of software development—automation, version control, and testability—to our business operations.
By moving from manual clicks to programmatic API calls, you can eliminate bottlenecks, reduce human error, and free up your team to focus on what they do best: building great products.
Ready to turn your project management into a programmable service? Explore issues.do and start building your automated workflow today.