In modern software development, the speed of innovation is limited by the friction in our tools. Context switching between your code editor, version control, CI/CD pipeline, and project management boards drains focus and introduces delays. What if your issue tracking system wasn't another destination, but a native part of your existing workflow?
Enter issues.do, the API for modern issue tracking. By treating bugs, tasks, and incidents as code, issues.do allows you to build a seamless, automated development lifecycle. The key to unlocking this power lies in integration.
This guide will walk you through five essential integrations that transform issues.do from a simple task list into the central nervous system of your engineering team.
The most fundamental connection in development is between the work that needs to be done (the issue) and the code that does it (the commit). Without a clear link, traceability is lost, and code reviews lack context.
How it works: With an API-first approach, you can create powerful Git hooks and workflow scripts.
The Benefit: You get a complete, unambiguous audit trail from issue creation to deployment. Anyone reviewing a pull request can instantly see the "why" behind the code, leading to better reviews and a more robust codebase.
Your Continuous Integration and Continuous Deployment (CI/CD) pipeline is the engine of your development process. Integrating it with your issue tracker eliminates manual steps and creates a reliable, hands-off release process.
How it works: Because issues.do has a simple task management API, you can call it directly from your pipeline scripts (e.g., in GitHub Actions, Jenkins, or GitLab CI).
The Benefit: This integration creates a self-documenting workflow. It reduces the time between a failure and its resolution and ensures that the status of your issues always reflects the reality of your codebase.
When your application throws an error in production, every second counts. Don't rely on a human to see an alert in one system and manually create a ticket in another. This is a perfect use case for automation.
How it works: Configure your monitoring tools (like Sentry, Datadog, or Grafana) to call the issues.do API via a webhook whenever a new alert is triggered.
You can programmatically create a new issue with all the critical context.
import { dotdo } from '@dotdo/sdk';
// This function could be triggered by a webhook from your monitoring service
async function createIssueFromAlert(alertPayload) {
const newIssue = await dotdo.issues.create({
title: `PROD Alert: ${alertPayload.title}`,
description: `A new error was detected. \n\n**Details:**\n${alertPayload.details}\n\n**Logs:**\n${alertPayload.logUrl}`,
assignee: 'on-call-dev@example.com',
priority: 'High',
tags: ['production', 'incident-response']
});
console.log('New incident created:', newIssue.id);
}
The Benefit: This transforms your incident response from reactive to proactive. Issues are captured instantly and consistently, complete with stack traces and metadata, ensuring that nothing gets lost and your team can begin diagnostics immediately.
While engineers live in code, the entire team lives in chat. Bringing critical issue updates into the communication platforms you already use keeps everyone aligned without constant app-switching.
How it works: Use issues.do webhooks to push real-time notifications to relevant Slack channels.
The Benefit: You create ambient visibility into project progress. Stakeholders can stay informed without having to ask for updates, and developers receive timely notifications right where they are communicating.
Every team has unique metrics they care about. Standard dashboards don't always cut it. The ultimate power of an API-first platform is the ability to build exactly the tools you need.
How it works: Use the issues.do API to pull your issue data into any analytics or internal tooling platform (like Retool, Grafana, or a custom web app).
The Benefit: You get unparalleled, data-driven insights into your team's health and productivity. By treating your bug management data as a queryable resource, you can answer complex questions and optimize your processes with precision.
What is issue tracking?
Issue tracking is the process of capturing, managing, and resolving bugs, tasks, incidents, and other work items throughout their lifecycle, from creation to resolution.
Why is an API-first approach to issue tracking important?
By providing a centralized, programmable system, issues.do improves collaboration, provides clear visibility into project progress, and ensures that critical problems are addressed efficiently, directly within your existing workflows.
Can I integrate issues.do with other tools?
Yes. issues.do is built for integration. Use our powerful APIs and webhooks to connect with your entire toolchain, including Git, CI/CD pipelines, monitoring systems, and communication platforms like Slack.
How do I manage issues programmatically?
You can create, update, and query issues with simple API calls. This allows you to automate issue creation from error monitoring alerts, link issues to code commits, and build custom dashboards.
issues.do isn't just another tool; it's a programmable foundation for a more efficient and automated development workflow. By integrating it into the tools you already use, you can eliminate friction, increase visibility, and empower your team to focus on what they do best: building great software.
Ready to manage issues as code? Explore the issues.do API and start building your unified workflow today.